Propane Tank & Ordering FAQ

Restrictions/Requirements of where the horizontal tanks can be placed
  • Minimum 10ft from any building
  • Minimum 10ft from any source of ignition i.e. generator, air conditioner, pool heater, outdoor electrical outlets, transfer switches etc.
  • Minimum of 10ft from any property line
Restrictions/Requirements of where the vertical tanks can be placed
  • Can go on an outside wall of a building
  • Minimum of 3ft from any building opening i.e. exhaust vent, doorway, window etc
  • Minimum of 10ft from any source of ignition i.e. outdoor electrical outlet, outdoor light, air conditioner, generator etc
  • Minimum of 10ft from any mechanical air intake i.e. HRV, fireplace venting, furnace venting etc
What are the dimensions of the tanks?
See our sizing guide here
What colours are available for the tanks?
Horizontal tanks come in Forest Green, Vertical tanks come in White.
Can lattice be placed around the tanks?
We don’t recommend putting any combustible material around the propane tank.
What is the life expectancy of the tanks?
Tanks can last upwards of 25 years, however Budget Propane is required to complete regular maintenance of the tanks such as paint, relief valve inspections, and relief valve replacements.
What is required for the 10 year inspection on the tanks?
The 10 year inspection does not only included the propane tank(s) on site but the primary purpose is to ensure that all propane burning appliances have been installed according to code and meet all clearances required.
Where is the gauge located on the tank/tanks?
Underneath the lid of the propane tank.
Can the tank/tanks be painted a different colour?
It is Budget’s policy to allow our customers to paint the tank providing that the paint used is a rust proof paint, that the paint is glossy (to reflect heat) and to ensure no dark colour such as Black, Navy Blue or Dark Brown are used as they would attract heat.
What maintenance should be performed by the customer, to maintain life expectancy of the tank/tanks. (snow removal, cleaning etc..)
We do kindly ask if our customers can maintain a path to the propane tank in the winter time and keep the tank clear of any debris, wood piles or snow throughout the year.
Why do we only fill propane tanks to 80%?
Room needs to be left for expansion of propane as it gets warmer.
What methods of payment can I use to pay my bill?
We accept online banking payments, VISA, Mastercard, or cheque. Log in to your account to pay online.
How do I read the gauge on my propane tank?
Under the lid of the propane tank, there is a gauge that reads from 0% up to 80%.
At what percentage does Budget Propane come out to fill my tank?

As a general rule, we are typically targeting to deliver to your location once the level of the propane tank drops below 30%.  Please keep in mind that tanks are only filled to 80% of its capacity, so 30% is somewhere between a half and a third of a tank.  Weather will have an impact as well as driveway conditions on our ability to make the delivery. 

Do I need to be home to receive a delivery?
No.  An invoice will either be emailed or sent by Canada Post the day following your delivery.
Can I order propane online?
Yes.  We have a customer portal login on our website that you can order propane from 24 hours a day.
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